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"I have followed Andy's articles for years in Gantthead and Projects@Work. His words of advice are always very practical. I'm not surprised by the quality of this publication and look forward to sharing it with others for years to come!"
- Rich Weller - Project Management Consultant - www.pcubed.com

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Recommendation: Lifescripts

Written by Dr. Andrew Makar

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If you ever wondered how to approach difficult conversations, ask for a raise, or successfully communicate a sensitive topic, then Lifescripts will provide some guidance. The book provides several tough scenarios and provides a flow chart for each conversation. It is a useful tool to prepare for a difficult conversation while professionally framing the issue. As project managers, we often run into difficult conversations during the forming and storming phases of team development and Lifescripts provides a solid set of scripts to guide you along!

I've used the scripts in the book several times to plan constructive conversations around sensitive issues. The dialogue process flows give you some real world advice on potential outcomes of these sensitive and challenging conversations.

You can preview the contents from Lifescripts: What to Say to Get What You Want in Life's Toughest Situations at Amazon.